The Archdiocese of Dublin, founded in the 11th century, is a prominent part of Catholicism in Ireland. Centered in the capital city, it holds historical significance and spiritual leadership. Led by the Archbishop of Dublin, it encompasses numerous parishes, educational institutions, and social outreach programs. Today, the Archdiocese remains influential, addressing contemporary issues while upholding Catholic tradition.

Challenges we faced

Managing compliance tasks was a headache. With the introduction of GDPR, subject access requests became more frequent as well as other compliance-related issues. Keeping track of everything using Excel spreadsheets was very difficult, and became unmanageable.

Dealing with potential data breaches, especially involving third parties, was a challenge. The process involved multiple stakeholders and tons of back-and-forth communication. I often felt like I was on the periphery of conversations, struggling to keep up with the flurry of emails and phone calls.

Getting employees to undergo comprehensive training on data protection was like pulling teeth. Most people would only do the basic introductory training, and getting them to engage with more in-depth cybersecurity modules was a challenge in itself.

Solutions we implemented

The log system in PrivacyEngine became our saving grace for managing compliance tasks. It provided a centralized platform to track everything from subject access requests to compliance deadlines. It helped me stay organized and ensured that nothing fell through the cracks.

When it came to managing data breaches, PrivacyEngine’s features were a game-changer. Being able to log all communications and actions related to incidents made the process much smoother. It allowed us to follow up promptly and ensure that everything was handled according to regulations.

The comprehensive training module in PrivacyEngine made a significant difference in raising awareness and improving compliance within the organization. Employees were more incentivized to engage with the training, especially with the certificates they received upon completion.

Results and looking to the future

Our efficiency and organization have improved significantly. PrivacyEngine served as our one-stop shop for all data protection and compliance-related activities, keeping us on top of our game.

Incident management has become much more streamlined. PrivacyEngine’s features have helped us respond to data breaches swiftly and effectively, ensuring that incidents are handled in accordance with regulations.

Our training and awareness initiatives have seen a remarkable improvement. Employees are more knowledgeable about data protection, and the tangible certificates they receive upon completion of training have boosted their confidence and incentivized further engagement.

Overall, PrivacyEngine has had a positive impact on our organization, helping us navigate compliance challenges more effectively and fostering a culture of data protection and privacy awareness.

Quote

“When it came to managing data breaches, PrivacyEngine's features were a game-changer. Being able to log all communications and actions related to incidents made the process much smoother. It allowed us to follow up promptly and ensure that everything was handled according to regulations”

  • Noelle Dowling
  • /
  • Archdiocese Of Dublin